Privacy and Cookie Policy

At Charmante.co.uk we take your privacy seriously. We are compliant with the latest EU General Data Protection Regulations (GDPR) and have procedures in place to ensure that any data that you share with us is used and treated in accordance with these regulations.

This website displays a message explaining that we use cookies. When you acknowledge that you understand this message a cookie will be used to prevent this message from re-appearing. This cookie does not contain any personally identifiable information.

This website uses Google Analytics to track visitors. Google Analytics uses cookies but these cookies collect information anonymously and do not store any personally identifiable information. These cookies are used to collect information about how visitors use our site. We use the information to help us improve the site.

Our checkout pages include a 'Save' tickbox. This gives you the option to save your checkout details so that you do not have to reenter them for future orders. This does not include credit card details. If you tick this box, a cookie will be used to save your details on your device. By ticking this box you consent to the use of this cookie.

No personal information is held or collected by this website except where you choose to submit your information using our contact form or by placing an order with us.

Our contact form includes a ‘Marketing Consent’ tickbox. If you do not tick this box we acknowledge that you have not given us permission to store your details for future contact except for the purpose of replying to your original communication. In this case, once your query has been dealt with, your contact details will be deleted from our system. If however you do tick this box we will accept this as your consent to keep your contact details on record so that we can contact you in future regarding new products or services. Any information that you submit to us will not be released to third parties unless there is a legal obligation for us to do so.

Our order process also includes a ‘Marketing Consent’ tickbox. If you do not tick this box we acknowledge that you have not given us permission to store your details for future contact except for the purpose of communicating with you about your current order. In this case, once your order has been processed and completed, your order and any personal information provided therein will be deleted from our system. If however you do tick this box we will accept this as your consent to keep your contact details on record so that we can contact you in future regarding new products or services. Any information that you submit to us will not be released to third parties unless there is a legal obligation for us to do so.

You are free to email us at any time and request to see the information that we hold about you. You may also withdraw your consent at any time by emailing us and requesting that we delete the information that we hold about you.

We use cookies on this website but no personally identifiable information is collected without your consent. See our Privacy and Cookie Policy for more info
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